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TERMS & CONDITIONS (VENDOR)
Vendor Terms & Conditions
As a sub-ministry of the Community Network Ministry; the RBG Loyalty Rewards Ministry (“RBG-LRM”, “us”, “we”, “our”) has created a community building loyalty rewards card program known as the RBG Loyalty Rewards Card (“RBG-LRC”). The RBG-LRM is currently seeking Vendors who operate from a home office or operates a commercial storefront.
The RBG Loyalty Card Program provides African/ Indigenous businesses (“black business”) the capability to build a rewards program for customers (“Supporters”) and referrals using the RBG Loyalty Rewards Card. When signed up as a member of with the RBG-LRM, Vendor’s have the capability to track Supporters and provide incentives to retain them as loyal Supporters. The service(s) offered by this ministry may evolve, and the nature of the service(s) that the RBG-LRM provides may change from time to time without prior notice.
Vendor desires to participate in the RBG-LRM upon the terms and conditions contained herein:
1) Acceptance of Terms & Conditions
- These Terms & Conditions (the “Agreement”); is an Agreement between you, acting on your behalf or that of a company (the “Vendor”), and the RBG Loyaltry Rewards Ministry; (hereinafter “RBG-LRM”). This Agreement explains the RBG-LRM’s obligations to the Vendor and the Vendor’s obligations to the RBG-LRM. By partaking in this ministry in any way you are agreeing to comply with these terms, our Privacy Policy and any other legal notices, conditions, or guidelines attached.
- Ministerial services are provided to the Vendor upon agreement and registration for membership in the RBG-LRM. A link to this Agreement is provided on the online registration form; and requires review prior to completing registration. This Agreement governs Vendors use of the RBG-LRM’s services. This agreement will serve as a binding legal obligation for all who use RBG-LRM services. We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time, without further notice. Vendor should periodically visit this page to review the current Terms & Conditions; as to maintain awareness of any revisions to which Vendor is bound.
- RBG Vendor credentials are good for two (2) years. Vendor credential must be renewed bi-annually. Renewal fee is $50
2) Use of Ministerial Services
- Vendor will use our ministerial services solely for internal merchant purposes and will not transfer their RBG-LRM membership to any third party merchant; as RBG-LRM membership is non-transferable.
- Vendor is prohibited from modifying or reverse engineering any source code of the RBG-LRC and/ or card reader. Both, the RBG-LRC and card reader will be used exclusively in conjunction with the RBG-LRM, and for no other purpose. Vendor will use such devices in accordance with normal usage, and will not alter, or seek to alter, any such device(s). Vendor will be responsible for the security of such devices and for maintaining them in good and operable condition.
- Vendor is wholly responsible for the design and description of its in-store loyalty program; which is separate from the RBG-LRM, yet may be integrated (i.e. punch cards). Any rewards, incentives, deals, or promotions set by Vendor through the RBG-LRM (or other integrated in-store loyalty program) must be fulfilled if properly redeemed by a Supporter. Any such loyalty program(s) and related fulfillment shall be in compliance with all applicable laws and regulations, as well as the terms of this Agreement.
- In the event of a reward dispute or mistake between Vendor and a Supporter, Vendor will make attempts to settle the dispute informally. If the RBG-LRM is contacted by a Supporter over a dispute between Vendor and said Supporter, the RBG-LRM may, at the request of the Supporter, investigate the incident and may research Vendor and said Supporter’s data residing on the RBG-LRM’s database or software as an attempt to resolve the dispute, and reserves the right to settle the dispute between both parties.
- Vendor is responsible for managing it’s respective RBG-LRC program through the web portal (“Vendor Portal”); currently provided on www.gutkministries.org/vendorportal (currently unavailable). Access to the Vendor Portal will be granted to Vendors with a username and password. Vendor will have access to Supporters data (i.e. name, social media contacts, email, phone number) provided via RBG Loyalty Card. Vendor understands and agrees that; anyone using Vendors granted user ID and password combinations (including individuals given permission to access by the Vendor) are to adhere to restrictions in this Agreement when utilizing Supporter data. Vendor will be responsible for selecting secure passwords, for safeguarding all user IDs and passwords, and will not divulge user IDs or passwords to any third party. Vendor will notify the RBG-LRM in writing of any user IDs and/or passwords that may have been compromised and/or terminated for any reason.
- Vendor will encourage its Supporters to sign up for an RBG-LRC online. In addition, Vendor will train employees on informing its Supporters about the RBG-LRM, and the process of obtaining an RBG-LRC.
- “RBG Vendor” credentials do not give Vendor rights to officiate ministerial services (i.e. weddings, baptisms, funerals, etc.); or act as a licensed/ ordained minister in any capacity; as “RBG Vendor” credentials is not a minister license or ordination credential.
3) Vendor Donations
- A description of Vendor donation levels associated with the RBG-LRM are set forth on the Vendor Credentials page.
4) RBG-LRM Membership & Termination of Agreement
- Vendor becomes a member of the RBG-LRM once Vendor completes the online registration form and receives an official RBG Vendor Membership number.
- Vendor may elect to cancel RBG-LRM membership services at any time. Vendor may be subject to return all RBG-LRM equipment (if applicable); otherwise this contract may be terminated by Vendor after successful delivery of written notice to the RBG-LRM.
- The RBG-LRM may terminate this contract at any time in its sole discretion, without providing any explanation for such termination and without any liability or obligation to Vendor, upon electronic or other notice to Vendor. The RBG-LRM may terminate access to one or all of Vendor’s services or programs if Vendor violates any of the terms of this Agreement or any policy or procedure applicable to the use of RBG-LRM services. If Vendor is terminated by the RBG-LRM for such violations, the RBG-LRM will remove Vendor’s access privileges to ministry services, including but not limited to the tools that allow Vendor to track its rewards program.
5) Ownership of Data
- Vendor understands and acknowledges that the RBG-LRM is the exclusive owner of all Supporter data collected through RBG-LRM services. The RBG-LRM reserves the right to collect and store any and all data regarding Supporters who sign-up for the RBG-LRC, to include Supporter’s personal information submitted to the RBG-LRM, Supporter’s interaction with Vendor’s rewards program, Supporter’s accrued rewards points and interaction with Vendor, Supporters feedback to Vendor through RBG-LRM review boards, analytical data, or any other data derived from the RBG-LRM. The RBG-LRM reserves the right to use such information to generate analytical reports based on such data for customer habit identification and pattern recognition. The RBG-LRM may use such data comparatively with similar data of other Vendors of the RBG-LRM for furthering the ministries purpose, strategic decision making, or any other methods and reasons deemed fit by the RBG-LRM.
- The RBG-LRM reserves the right to review the Vendors integrated in-store rewards program, and reserves the right to collect and store any and all data regarding the use of said rewards program. Except as provided herein, the RBG-LRM may not alter a Vendor’s rewards program at any time, unless given electronic email, verbal, or written permission from Vendor. The RBG-LRM reserves the right to suspend Vendor’s membership, to include Vendors’s RBG-LRC program, for any violation of this Agreement. The RBG-LRM reserves the right to suspend Vendor’s services if, based on the RBG-LRM’s sole judgment, the Vendors in-store reward program is deemed inappropriate or cannot be feasibly redeemed.The RBG-LRM assumes no responsibility for any Vendor rewards program which has been integrated with the RBG Loyalty Card Program. Vendor is wholly responsible for the entirety of its respective internal rewards programs and fulfillment of such rewards programs.
6) RBG Vendor Supporters (“Supporter”)
- Vendor may not store, download, or make copies of any Supporter data, including, but not limited to, name, email address, age, gender, race, telephone number, or any other Supporter personally identifiable information obtained through the use of RBG-LRM services. Vendor will only use information relating to its Supporters obtained through the RBG-LRM as permitted through the RBG-LRC program, and only for Vendor’s internal business in accordance with applicable laws and regulations and RBG-LRM’s Privacy Policy. Vendor is prohibited from providing any Supporter data to any third party, including but not limited to, names, email, telephone/cell phone number, birth date, address/zip code, gender, race, or other personal identifying information obtained through RBG-LRM services. Vendor will not obtain or seek to obtain access to any nonpublic information of the RBG-LRM, any Supporter information maintained on behalf of another Vendor.
7) Vendor Directory
- Partakers of this ministry are limited to African/ Indigenous ministries and businesses that have received RBG-LRM membership credentials. Vendors who are non-members must be referred by a member.
- The RBG Vendor Directory is promoted through all of GUTK's and RBG-LRM’s social mediums, including email and press releases.
- Annual Registration: Notice of space availability will be published in October of each year with a deadline for entry in mid-December. Notifications will be via email, and social media postings. Notifications will continue until the deadline.
- No Endorsement Disclaimer: The RBG Vendor Directory does not endorse any service or product listed in the directory nor does the RBG Vendor Directory endorse the ministry or business providing the service/ product. Although the RBG-LRM has taken steps to ensure the sincerity and professionalism of Vendors listed in the directory; Supporters are encouraged to check references and take other due diligence steps deemed appropriate prior to supporting.
8) Disclaimer of Warranties and Representations
- The MINISTERIAL SERVICES AND RESOURCES ARE PROVIDED “AS IS,” “AS AVAILABLE,” “WITH ALL FAULTS,” AND WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE RBG-LRM AND ITS LICENSORS DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, THE RBG-LRM DOES NOT WARRANT THAT ACCESS TO THE VENDOR DIRECTORY, FUNCTIONALITY OF OF THE VENDOR DIRECTORY, OR OTHER ONLINE PROGRAMS AND MINISTERIAL SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; NOR DOES THE RBG-LRM MAKE ANY REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, CURRENCY, QUALITY, COMPLETENESS, USEFULNESS, OR PERFORMANCE OF OUR MINISTRY WEBSITES. VENDOR EXPRESSLY AGREES THAT VENDOR’S USE OF RBG-LRM SERVICES AND RELIANCE UPON RBG-LRM SERVICES, WEBSITE, AND/OR OTHER RESOURCES IS AT VENDOR’S SOLE RISK.
9) Limitations of Liability
- To the maximum extent permitted by applicable law, the RBG-LRM is not liable to Vendor for damages of any kind, including, without limitation, any punitive, exemplary, consequential, incidental, indirect or special damages to include lost profits, business interruption, or loss of data arising from or in connection with use of RBG-LRM services and programs, whether under a theory of breach of contract, negligence, strict liability, malpractice, or otherwise, even if the RBG-LRM has been advised of the possibility of such damages. The RBG-LRM’s aggregate liability for all claims will not exceed fifty percent of the amount donated by Vendor to the RBG-LRM during the six (6) months preceding the date on which the claim occurred.
9) Indemnification
- Vendor agrees to indemnify, hold harmless, and defend the RBG-LRM and its ministers, suppliers, officers, directors, employees, agents, affiliates, subsidiaries, successors, and assigns; from and against any and all liability, loss, claim, damages, expense, or costs (including, but not limited, to attorneys’ fees) incurred in connection with any claim arising from or related to Vendors use or misuse of RBG-LRM services or resources. This includes, but is not limited to, any breach or violation of this Agreement by Vendor. Vendor agrees to fully cooperate as reasonably required by the RBG-LRM and associated parties.
10) Severability
- If any provision or term of this Agreement is held by a court or of competent jurisdiction or other authority to be unenforceable, that provision will be enforced to the maximum extent permissible under applicable law and the other provisions of the Agreement will remain in full force and effect.
11) Notices
- Any notice, request, demand, or other communication required or permitted hereunder shall be delivered in writing and shall be sent by courier service or mailed by registered or certified mail, transmitted by facsimile, or emailed, addressed to the other party. Notices to Vendor shall be sent by such method to their listed physical address, facsimile number, or email address provided on the registration form.
12) Independent Partaker
- The parties herein are independent partakers. Nothing in this Agreement shall be deemed to constitute a joint venture between the parties or constitute any party to be the agent of the other party for any purpose.
13) Force Majeure
- Neither party will be held liable for any loss or damage suffered as a direct result of cause beyond its control including an Act of God, accident, war, riot, lockout, strike, flood, fire, power failure, breakdown of plant or machinery, delay in transit, postal delay, terrorism, or any other unexpected or exceptional cause or circumstance.
14) Entire Agreement
- This constitutes the entire agreement between the RBG-LRM and Vendor, and supersedes all prior contracts and agreements, both written and oral, among the parties, with respect to the subject matter hereof. This Agreement will be binding upon and will inure to the benefit of the respective parties, their respective successors in interest, legal representatives, heirs, and assigns.
15) Governing Law
- This Agreement shall be subject to and construed in accordance with the laws of the State of North Carolina, and the parties hereby submit to the exclusive jurisdiction of the state of North Carolina courts.